Digital Innovation & Transformation Manager

New York Power Authority; City of White Plains (NY); On-site; USD 154,000 - 213,000; Full time

Job summary

An established industry player is seeking a Digital Innovation & Transformation Manager to lead digital initiatives that enhance operations and customer experience. This hands-on role requires a proactive individual adept in digital technologies, capable of translating business needs into effective solutions. The successful candidate will oversee project execution, collaborate with diverse teams, and drive key initiatives involving AI and intelligent automation. Join a forward-thinking organization that values diversity and innovation, and play a crucial role in shaping the future of digital transformation.

Qualifications

• 8+ years of experience leading technology projects.
• Strong understanding of digital technologies and trends.
• Proven leadership in digital transformation initiatives.

Responsibilities

• Translate business needs into digital solutions and initiatives.
• Drive execution and optimization of digital projects.
• Collaborate with IT and business teams for advanced solutions.

Skills

Project Management

Digital Transformation

Artificial Intelligence

Intelligent Automation

Analytical Skills

Problem-Solving

Leadership

Interpersonal Skills

Education

Bachelor's Degree in Computer Science

Project Management Professional (PMP)

Lean/Six Sigma Certification

Tools

UIPath

Job description

Summary

The Digital Innovation & Transformation Manager will support the digital transformation office at NYPA. This is a critical hands-on role responsible for developing and executing strategies to improve employee performance, enhance our operations, products/services, and customer experience in various parts of the organization using appropriate digital solutions. The role requires a proactive professional with a solid understanding of digital technologies and a knack for problem-solving. The Digital Innovation & Transformation Manager will work closely with various teams to ensure successful deployment and adoption of digital initiatives. The ideal candidate will be hands-on, detail-oriented, and capable of translating business needs into technical solutions.#LI-VB1

Responsibilities

• Translate product roadmaps and business requirements into ideas, use cases, initiatives, and projects with defined resources, activities and timelines required to develop and deliver solutions.
• Drive innovative idea intake through existing and new channels such as Eureka!
• Manage the execution, planning, and optimization of digital projects, ensuring alignment with organizational goals.
• Oversee the analysis of digital performance metrics and implement continuous improvement strategies.
• Lead workshops and meetings to identify and address digital transformation needs and to inform talent strategy on recruitment, development, and retention of tech/innovation talent.
• Strategically collaborate with IT and business teams to design and implement advanced digital solutions.
• Oversee the documentation of complex digital processes and user requirements.
• Drive key initiatives including AI, Digital Worker, Intelligent Automation, and Next Gen ERP. This includes leading and supporting ideation & incubation of new products, technologies, processes, and skillsets
• Research, evaluate, and recommend new technologies and platforms to enhance business capabilities.
• Develop, implement and oversee value maximization strategies for new and existing technologies, optimizing key tools and processes.
• Lead NYPA and Canals key enterprise-wide transformation initiatives, including but not limited to Digital Worker, Artificial Intelligence, Enablon, and Intelligent Automation. Driving results by partnering with various NYPA and Canals sites, vendors, internal shared services, business units, and partners across the State of New York.

Knowledge, Skills and Abilities

• Advanced knowledge of project and program management techniques and methods.
• High-level technical skills in technology, digital transformation, intelligent automation, and AI.
• Proven leadership and influence within a team, with strong decision-making capabilities.
• Ability to make strategic recommendations based on thorough research and analysis.
• Ability to identify and leverage key influencers within a group to gain support for initiatives.
• Exceptional interpersonal skills and the ability to collaborate effectively with diverse teams.
• Strong analytical and problem-solving skills with high attention to detail.
• Results-driven with the ability to deliver high-quality work on time and within budget.
• Strong self-starter with an in-depth understanding of digital trends and best practices.
• Excellent analytical and strategic thinking skills.
• Exceptional communication, presentation skills.
  

Education, Experience and Certifications

• Bachelor's Degree (B.A./B.S.) in Computer Science, Engineering, or related field required.
• Minimum 8 years of experience as a Program Manager or leading technology projects.
• Project Management Professional (PMP) or lean / six sigma certification preferred.
• Experience leading intelligent automation initiatives and building solutions with tools like UIPath.

Physical Requirements

The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is: $154,000.00 - $212,300.00. The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities.

The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.

NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please [e-mail].