Director- Transformation Office

Lumen Technologies; United States; Remote; USD 149,000 - 199,000; Full time

Job summary

An established industry player is seeking a Director of Transformation to drive impactful change initiatives across the organization. This role involves collaborating with leaders to design and execute transformation strategies, ensuring alignment and readiness for change. The ideal candidate will possess strong leadership skills, a strategic mindset, and the ability to analyze data to inform decision-making. Join a dynamic team that values collaboration and innovation, and help shape the future of the organization while enjoying the flexibility of remote work within the United States.

Benefits

Health Benefits

Life Insurance

Voluntary Lifestyle Benefits

Flexible Work Hours

Qualifications

• 8-10 years of experience with 3+ years at the manager level.
• Ability to interpret financial statements and P&L.

Responsibilities

• Lead teams in designing and implementing change strategies.
• Engage with stakeholders to identify challenges and recommend solutions.

Skills

Change Management

Data Analysis

Financial Interpretation

Leadership

Communication Skills

Strategic Mindset

Interpersonal Skills

Project Management

Education

Bachelor's degree in Business or Operations

Tools

Excel

Job description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Director of Transformation office is responsible for working collaboratively with leaders across the Lumen organization to design, execute, and lead multiple teams through transformation change efforts of varying size and complexity. This role will utilize change management principles, processes, and tools to focus on driving financial and operational results, leading change strategy, assessing stakeholder impacts and organizational readiness, recommending and/or implementing appropriate communication, training, and behavioral change solutions, and measuring effectiveness to enhance organization, group, and individual performance.

Location

Allows for work from home within the United States.

The Main Responsibilities

Lead Teams: Guide the design and implementation of targeted strategies, including identification of change impacts to people, process, policy, and structure, stakeholder identification and alignment, appropriate communication and feedback loops, success measures, training, organizational readiness, and long-term sustainability. Provide strong leadership to inspire and motivate teams, fostering a culture of collaboration and high performance.

Governance Structure: Facilitate cross-functional coordination across project plans, lead workstream dependencies, and manage the impact on downstream working groups. Oversee overall transformation activities, plans, and schedules associated with deliverables/milestones. Establish and maintain a robust governance structure to ensure accountability and transparency in project execution.

Strategic Mindset: Track updated accomplishments, KPIs, key issues, and/or change controls. Lead working group meetings and create weekly project status and executive reporting. Develop and implement strategic initiatives that align with the organization's long-term goals and objectives.

Proactive Engagement: Engage with stakeholders to identify challenges, recommend solutions, and manage expectations. Anticipate customer/employee needs, recognize and act on opportunities to enhance experience. Build and maintain strong relationships with key stakeholders to ensure alignment and support for change initiatives.

Data Analysis: Gather and analyze data, evaluate results, and develop recommendations and roadmaps across multiple workstreams. Recommend measures/metrics to monitor aligned with tactical plan execution/implementation and track measured progress. Partner with the finance team for value assessment and tracking.

Cross-Functional Collaboration: Build and maintain effective partnerships with key cross-functional leaders and coach/guide project teams. Foster a collaborative environment that encourages innovation and continuous improvement.

Additional Duties: Complete all other assigned duties.

What We Look For in a Candidate

• Bachelor's degree in Business, Operations, or a related field.
• 8 - 10 years related experience and 3+ years experience at manager level.
• Recognized as a leader with outstanding communication, presentations, and interpersonal skills.
• Ability to quickly establish credibility and rapport with a broad set of executives, C-Suite and constituencies.
• Strong interpersonal and influence skills; effectively convey ideas through clear communication in team discussions, presentations, and documents to garner support for projects.
• Ability to interpret financial statements and P&L.
• Champion for change, willing to challenge the status quo and push a team and the company beyond its comfort zone through compelling data, constant communication, and aptitude for building bridges across functions in the face of resistance.
• Strong results orientation with a demonstrated track record of success.
• Thrives in an organization with high operational rigor, is a self-starter, and is agile
• Passion for building and sustaining high-performing teams.
• Experience negotiating and liaising with multiple operational contacts at all levels up to executives.
• Applies a quantitative approach to problem solving, and has intermediate to advanced excel and technical skills.
• Experience working for publicly held, US-owned, global corporations.
• Ability to travel up to 20% of the time for meetings and presentations
• Ability to work with sensitive financial data and maintain confidentiality.
  

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

#LI-HE1

Requisition #: 338076

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
05/07/2025