Digital Governance & Risk Director

Bank of America; Chicago (IL); On-site; USD 126,000 - 193,000; Full time

Job summary

Bank of America is seeking an experienced governance leader to drive operational governance across Bill Payments and Transfers, ensuring control consistency, monitoring, issue management, and risk mitigation across the portfolio.

You will partner with Product, Technology, Operations, Risk, Compliance, Legal, and Control teams to understand product functionality and operational processes, ensuring compliant and effective delivery within established frameworks.

Qualifications

• Minimum of 5 years of experience in operations, product management, operational risk, business controls, audit, compliance, governance, process improvement, program management, or a related business function.

Responsibilities

• Contributes to the development of digital strategies and process transformations to deliver industry leading solutions with impactful business results.
• Manages a large program or a portfolio of projects overseeing timeline, budgets, and resource allocation.
• Promotes governance, risk management, and analytics best practices to drive roadmap and prioritization at the portfolio level.
• Supports a program or portfolio business case, funding, progress status, promotion, and advocacy across the bank.
• Crafts powerful narratives and storytelling to drive awareness and rally support amongst executives across the bank.
• Builds alliances, negotiates, and influences stakeholders across multiple levels and functions within the bank to drive outcomes.
• Demonstrates critical thinking and leverages findings and data to make informed decisions across digital delivery, prioritization, negotiation, hiring, and staffing activities.

Skills

Business Acumen

Decision Making

Product Design and Development

Product Management

Program Management

Executive Presence

Oral Communications

Presentation Skills

Prioritization

Written Communications

Business Case Review

Hiring and Onboarding

Negotiation

Strategic Thinking

Talent Development

Job description

Bank of America is seeking an experienced governance leader to drive operational governance across Bill Payments and Transfers, ensuring control consistency, monitoring, issue management, and risk mitigation across the portfolio.

You will partner with Product, Technology, Operations, Risk, Compliance, Legal, and Control teams to understand product functionality and operational processes, ensuring compliant and effective delivery within established frameworks.