Operational Risk Analytics & Governance Lead

Bank of America; Charlotte (NC); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Bank of America in Charlotte, NC is seeking a Compliance and Operational Risk Program Manager to lead the execution and oversight of risk reporting, analytics, and governance across the enterprise.

You will partner with Operational Risk, Technology, and business units to maintain reporting processes, improve data quality, automate insights, and provide executive-level information to risk committees and senior leadership.

Qualifications

• Bachelor's degree in a related field.
• 5+ years in Operational Risk, Risk Management, Compliance, Audit, Controls, Data Analytics, or related financial services discipline.
• Strong knowledge of operational risk management frameworks, including loss event management, risk indicators, governance processes.
• Experience analyzing large data sets and translating data into actionable risk insights and executive-level reporting.
• Advanced proficiency in Tableau and Microsoft Office Suite (Excel, PowerPoint).

Responsibilities

• Deliver executive, management, and risk committee reporting.
• Perform risk analytics to identify trends and themes.
• Support operational loss data quality governance through reporting and remediation oversight.
• Enhance reporting capabilities through automation and visualization.
• Support responses to audit, regulatory, and ad-hoc inquiries.
• Partner with Technology to implement system enhancements.
• Contribute to strategic initiatives strengthening risk governance and reporting.
• Provide guidance on data standards and reporting requirements.
• Build partnerships with Risk, Legal, Operations, Technology, and business lines.
• Support development and delivery of risk and compliance training and awareness programs.
• Monitor regulatory developments and assess implications.

Skills

Analytical, problem-solving, critical‑

Executive reporting

Stakeholder collaboration

Education

Bachelor's degree in Business, Finance, Risk Management, Accounting, Economics, Data Analytics, or related field

Tools

Tableau

Excel

PowerPoint

Job description

Bank of America in Charlotte, NC is seeking a Compliance and Operational Risk Program Manager to lead the execution and oversight of risk reporting, analytics, and governance across the enterprise.

You will partner with Operational Risk, Technology, and business units to maintain reporting processes, improve data quality, automate insights, and provide executive-level information to risk committees and senior leadership.