Digital Fulfillment Pro — Fast-Paced eCommerce

Fresh Market Inc.; Clearwater (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Team member discount

401K match

Medical insurance

Early wage access

Paid time off

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of digital fulfillment programs across platforms such as Curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will lead order speed, accuracy, and brand standards, collaborating with store leadership and departments to ensure product availability and presentation.

This role requires attention to detail, multitasking, and a customer-focused approach to deliver a seamless digital guest

Qualifications

• 2+ years in retail, eCommerce, fulfillment, or guest service.
• Strong attention to detail and multitasking.
• Excellent communication with guests and team.
• Ability to prioritize under tight deadlines.
• Basic technology proficiency with mobile devices and scanners.
• Must be 18 years or older.
• Preferred: High school diploma or equivalent.
• Knowledge of grocery products and third-party delivery platforms.
• Proven track record of meeting KPIs.
• Experience coordinating across multiple departments.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Maintain consistency across digital platforms and coordinate with teams.
• Ensure on-time completion and communicate substitutions.
• Partner with departments to keep in-stock and product quality.
• Stage, package, and verify all orders for quality and presentation.
• Track metrics and guest feedback to drive continuous improvement.
• Engage guests with a friendly, helpful approach at the front-end and store.
• Manage frontend guest flow and support cashiers to ensure smooth checkout.

Skills

Retail experience

eCommerce

Order fulfillment

Guest service

Education

High school diploma or equivalent

Tools

Handheld scanners

Order management systems

Mobile devices

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of digital fulfillment programs across platforms such as Curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will lead order speed, accuracy, and brand standards, collaborating with store leadership and departments to ensure product availability and presentation.

This role requires attention to detail, multitasking, and a customer-focused approach to deliver a seamless digital guest