Digital Fulfillment Lead – Fast-Paced Online Orders

The Fresh Market; Clearwater (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access (You can access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time

Medical, Dental, Vision, Disability, L

Discounts on pet insurance, daycare, e

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of our digital programs across Curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own operational consistency, speed to pick, and order accuracy while coordinating with store leadership and department teams to maintain product availability, quality, and presentation.

This role embodies hospitality, teamwork, and excellence, focusing on speed, substitutions, and proactive

Qualifications

• 2+ years of experience in retail, eCommerce, fulfillment, or guest service.
• Strong attention to detail and ability to manage multiple orders in a fast-paced environment.
• Excellent communication skills for guest and team interactions.
• Ability to prioritize workload while meeting tight deadlines.
• Basic technology proficiency, including mobile devices and order management systems.
• Must be 18 years of age or older.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Maintain consistency across digital platforms, coordinating with teams.
• Ensure on-time completion and handle substitutions and changes.
• Partner with departments to ensure stock, quality, and merchandising.
• Stage, package, and verify orders for accuracy and presentation.
• Track metrics and guest feedback; share insights for improvement.
• Engage guests with a friendly approach at the front-end and store.
• Support cashiers and manage front-end guest flow for frictionless checkout.

Skills

Attention to detail

Multitasking

Communication

Prioritization

Customer service

Tech savvy

Education

High school diploma or equivalent

Tools

Order management systems

Handheld scanners

Mobile devices

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of our digital programs across Curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own operational consistency, speed to pick, and order accuracy while coordinating with store leadership and department teams to maintain product availability, quality, and presentation.

This role embodies hospitality, teamwork, and excellence, focusing on speed, substitutions, and proactive