Digital Fulfillment Lead: Fast, Precise Grocery Orders

Fresh Market Inc.; Southern Pines (NC); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Team member discount

Early wage access

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401K match

Financial wellness

Descripción de la vacante

The Fresh Market is seeking a Digital Fulfillment Specialist who will drive growth and flawless execution of our digital fulfillment programs across Curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and presentation while collaborating with store leadership and departments to maintain product availability and quality.

Ideal candidates bring 2+ years in retail/eCommerce/fulfillment, strong attention to detail, and excellent communication skills to ensure a

Formación

• 2+ years in retail, eCommerce, fulfillment, or guest service.
• Strong attention to detail and ability to multitask in a fast-paced setting.
• Excellent communication with guests and team; able to meet deadlines.
• Basic tech proficiency including mobile devices and order management systems.
• Must be 18 years of age or older.

Responsabilidades

• Lead daily execution of all digital fulfillment orders with speed, accuracy, and brand adherence.
• Maintain operational consistency across digital platforms with internal teams and partners.
• Ensure on-time order completion and communicate substitutions and changes proactively.
• Coordinate with departments to ensure in-stock positions and product quality for digital fulfillment.
• Stage, package, and verify orders for accuracy and presentation before pickup or delivery hand-off.
• Track metrics and guest feedback to drive continuous improvement.

Conocimientos

Retail experience

eCommerce fulfillment

Guest service

Communication

Attention to detail

Educación

High school diploma

Herramientas

Order management system

Handheld scanners

Mobile devices

Descripción del empleo

The Fresh Market is seeking a Digital Fulfillment Specialist who will drive growth and flawless execution of our digital fulfillment programs across Curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and presentation while collaborating with store leadership and departments to maintain product availability and quality.

Ideal candidates bring 2+ years in retail/eCommerce/fulfillment, strong attention to detail, and excellent communication skills to ensure a