Digital-First Relationship Banker II

U.S. Bank; Vancouver (WA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Leave accruals

Job summary

U.S. Bank in Vancouver, WA is seeking a Relationship Banker II to engage customers across multiple channels and provide trusted financial guidance. You will identify needs, open accounts, and educate clients on digital tools while partnering with branch colleagues to deliver exceptional service.

The role emphasizes proactive outreach, strong communication, and a solid understanding of retail products and regulations, including NMLS requirements.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of retail banking experience.
• Experience with consumer and business accounts and retail products.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage clients across in-person, appointment, and digital channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service tools and available products.
• Collaborate with branch team members to deliver excellent service.
• Identify customer needs and recommend appropriate solutions.
• Maintain knowledge of policies, procedures, and regulatory requirements including NMLS.

Skills

Build client relationships

Proactive outreach

Digital banking knowledge

Retail banking products

Customer service

Sales campaigns

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank in Vancouver, WA is seeking a Relationship Banker II to engage customers across multiple channels and provide trusted financial guidance. You will identify needs, open accounts, and educate clients on digital tools while partnering with branch colleagues to deliver exceptional service.

The role emphasizes proactive outreach, strong communication, and a solid understanding of retail products and regulations, including NMLS requirements.