Digital-First Relationship Banker I: Client Partner

U.S. Bank; Salt Lake City (UT); On-site; USD 57,859,000 - 70,946,000; Full time

Job summary

U.S. Bank in Salt Lake City seeks a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted financial counsel and solutions.

You will assess needs, present deposit and loan options, and promote digital self-service tools to enhance the client experience. The role includes opening new accounts, processing requests, and partnering with the branch team to ensure accuracy and client satisfaction.

Qualifications

• High school diploma or equivalent.
• Typically <4 years of retail banking experience or equivalent training.
• Strong ability to build relationships with clients and understand their needs.
• Familiarity with digital banking tools and self-service technologies.

Responsibilities

• Build relationships with customers across in-person, by appointment, and virtual channels.
• Assess banking needs and recommend deposit and loan solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teammates to deliver operational excellence.

Skills

Relationship building

Customer outreach

Effective communication

Digital products knowledge

Self-service tech awareness

Education

High school diploma or equivalent

Job description

U.S. Bank in Salt Lake City seeks a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted financial counsel and solutions.

You will assess needs, present deposit and loan options, and promote digital self-service tools to enhance the client experience. The role includes opening new accounts, processing requests, and partnering with the branch team to ensure accuracy and client satisfaction.