Digital-First Relationship Banker I — Client Advisor

US Bank; Vancouver (WA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability benefits

Parental leave

401(k)

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels. You will assess banking needs, explain products, and guide customers through digital tools while coordinating with the branch team to deliver seamless service.

The role involves opening accounts, processing requests, and educating clients on self-service options to enhance experience and loyalty.

Qualifications

• High school diploma or equivalent required.
• Retail banking or customer service experience preferred.
• Ability to educate clients on banking products and services.
• Proven ability to build and nurture client relationships.

Responsibilities

• Engage clients in-person, by appointment, and virtually to understand needs and provide guidance.
• Open new consumer or business accounts and process service requests.
• Promote and educate customers on digital banking tools and self-service options.
• Collaborate with branch team to deliver excellent client experience and operational excellence.

Skills

Proactive client outreach

Relationship building

Digital banking knowledge

Effective communication

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels. You will assess banking needs, explain products, and guide customers through digital tools while coordinating with the branch team to deliver seamless service.

The role involves opening accounts, processing requests, and educating clients on self-service options to enhance experience and loyalty.