Digital-First Relationship Banker I

U.S. Bank; Albany, Northern (OR, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker I at the Santiam Hwy SE location in Albany, OR. You will engage customers in-person, by appointment, and virtually to assess banking needs and recommend solutions.

The role requires NMLS registration and a background/credit check, with focus on trust and service quality. Responsibilities include opening accounts, processing transactions, and educating clients on digital banking tools, while collaborating with branch teammates to deliver an exceptional

Qualifications

• High school diploma or equivalent.
• Typically, has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience with digital banking products and self-service technologies is a plus.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Open new consumer and business accounts and complete service requests.
• Explain bank products and services and help customers with deposits, loans, and digital tools.
• Engage clients via in-person, appointment, and virtual channels for a strong, digital-first experience.

Skills

Relationship building

Customer service

Digital products knowledge

Proactive outreach

Communication

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker I at the Santiam Hwy SE location in Albany, OR. You will engage customers in-person, by appointment, and virtually to assess banking needs and recommend solutions.

The role requires NMLS registration and a background/credit check, with focus on trust and service quality. Responsibilities include opening accounts, processing transactions, and educating clients on digital banking tools, while collaborating with branch teammates to deliver an exceptional