Digital-First Relationship Banker I

Us Bank; Salem (OR); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Salem, OR seeks a Relationship Banker to build strong client relationships across in-person and digital channels. You will assess financial needs, open accounts, process basic transactions, and promote digital tools to enhance the client experience.

The role requires a high school diploma and a willingness to work at a U.S. Bank location five days per week, with benefits including health, retirement, and paid time off.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs with a digital first mindset.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Educates clients on digital products and self-service tools to meet financial goals.
• Maintains knowledge of bank policies and supports branch colleagues to serve clients.

Skills

Relationship building

Proactive outreach

Client communication

Customer service

Digital product knowledge

Digital-first mindset

Needs discovery

Cross-channel service

Education

High school diploma or equivalent

Job description

U.S. Bank in Salem, OR seeks a Relationship Banker to build strong client relationships across in-person and digital channels. You will assess financial needs, open accounts, process basic transactions, and promote digital tools to enhance the client experience.

The role requires a high school diploma and a willingness to work at a U.S. Bank location five days per week, with benefits including health, retirement, and paid time off.