Digital-First Relationship Banker

U.S. Bank; Topeka (IL); On-site; USD 28,000 - 32,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, by appointment, and virtual channels to provide confident financial guidance and build trusted relationships.

The role supports a digital-first experience, promotes bank products, opens new accounts, processes service requests, and collaborates with branch teammates to deliver exceptional client service. This position requires adherence to NMLS guidelines and is based in a branch location.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience.
• Proven ability to build relationships with clients through proactive outreach.
• Strong communication and digital banking product knowledge.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify client needs and communicate solutions with a digital-first mindset.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Collaborate with branch teammates to serve clients with accuracy.

Skills

Customer service

Relationship building

Communication skills

Digital banking

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, by appointment, and virtual channels to provide confident financial guidance and build trusted relationships.

The role supports a digital-first experience, promotes bank products, opens new accounts, processes service requests, and collaborates with branch teammates to deliver exceptional client service. This position requires adherence to NMLS guidelines and is based in a branch location.