Digital-First Client Relationship Consultant

U.S. Bank; Sandy (UT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Sandy, UT is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, explain banking products, and guide clients toward digital solutions to improve their financial health.

In this role you will open new accounts, process requests, and partner with branch teams to serve clients with operational excellence in a digital-first environment.

Qualifications

• High school diploma or equivalent is required.
• Retail banking experience is preferred.
• Demonstrated customer service and interpersonal skills.
• Experience with digital banking products is a plus.
• Ability to identify customer needs and recommend solutions.

Responsibilities

• Build and foster relationships with clients via outreach.
• Identify banking needs and present suitable deposit/loan options.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver exceptional client experience.

Skills

Relationship building

Communication skills

Customer service

Digital product familiarity

Banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Sandy, UT is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, explain banking products, and guide clients toward digital solutions to improve their financial health.

In this role you will open new accounts, process requests, and partner with branch teams to serve clients with operational excellence in a digital-first environment.