Digital-First Banking Relationship Advisor II

U.S. Bank; Geneva Township (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday pay

Adoption assistance

Job summary

U.S. Bank seeks a Client Relationship Consultant 2 (Banker) in Geneva, OH to build trusted relationships with customers through in-person, appointment, and virtual interactions. The role emphasizes a digital-first mindset, needs assessment, and education on deposit and loan products.

You will process basic transactions, open accounts, and collaborate with branch teams while leveraging digital tools to enhance the client experience. Compliance with NMLS and background checks are required.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.
• NMLS registration under SAFE Act required; background/credit checks conducted.

Responsibilities

• Engage clients across channels to understand banking needs.
• Educate clients on deposit and loan products and digital self-service tools.
• Open consumer and business accounts and submit applications.
• Provide proactive outreach and follow-up to strengthen relationships.

Skills

Relationship building

Communication

Digital banking

Customer service

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Client Relationship Consultant 2 (Banker) in Geneva, OH to build trusted relationships with customers through in-person, appointment, and virtual interactions. The role emphasizes a digital-first mindset, needs assessment, and education on deposit and loan products.

You will process basic transactions, open accounts, and collaborate with branch teams while leveraging digital tools to enhance the client experience. Compliance with NMLS and background checks are required.