Digital Device Config & Logistics Technician

Creative Realities Inc; Kentucky; On-site; USD 19,000 - 25,000; Full time

Job summary

Creative Realities, Inc. is seeking a Warehouse Technician to support configuration, imaging, and logistics for digital signage deployments.

You will configure devices, assist with shipping/receiving, and help ensure hardware and software are integration-ready for field teams. You will work under the Warehouse Operations Manager, perform QA, troubleshoot issues, maintain records, and support project managers with configuration updates and shipments.

Qualifications

• Experience configuring and imaging devices.
• Experience in shipping and receiving.
• Strong troubleshooting and problem-solving skills.
• Attention to detail and accuracy in work.
• Effective communication and collaboration abilities.
• Ability to manage multiple tasks and meet deadlines.
• Ability to lift 50+ lbs and work physically.
• Knowledge of hardware components and device specifications.
• Proficiency with Microsoft 365 products.
• Ability to follow written and verbal instructions.

Responsibilities

• Configure and customize hardware devices to meet client requirements.
• Perform thorough testing and quality assurance on configured devices.
• Diagnose and resolve hardware/software issues during imaging.
• Maintain detailed records of configurations and troubleshooting.
• Collaborate with project managers to gather configuration requirements.
• Keep devices up to date with software updates and security patches.
• Inspect shipments and ensure contents match orders.
• Pick and pack items for shipping and verify outbound shipments.

Skills

Device configuration

Imaging

Shipping and Receiving

Troubleshooting

Attention to detail

Communication

Time management

Physical strength

Hardware knowledge

Microsoft 365

Follow instructions

Tools

Microsoft 365

Job description

Creative Realities, Inc. is seeking a Warehouse Technician to support configuration, imaging, and logistics for digital signage deployments.

You will configure devices, assist with shipping/receiving, and help ensure hardware and software are integration-ready for field teams. You will work under the Warehouse Operations Manager, perform QA, troubleshoot issues, maintain records, and support project managers with configuration updates and shipments.