Digital Deposits Specialist: ACH, Wires & RDC

Burke & Herbert Bank; Camp Hill, Northern (Cumberland County, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Burke & Herbert Bank in Camp Hill, PA is seeking a Commercial Deposit Client Specialist who provides operational onboarding support for business customers using electronic banking services. You will handle ACH and wire origination, RDC, and Commercial Online Banking platforms, ensuring accurate setup and ongoing support with strong risk management.

You will collaborate with bankers, treasury management, branches, fraud, compliance, and deposit operations to resolve issues and maintain internal

Qualifications

• At least 1 year banking or financial services experience.
• Knowledge of ACH origination, wire origination, RDC, and commercial online banking platforms.
• Strong attention to detail and commitment to compliance.

Responsibilities

• Support onboarding, maintenance, and servicing of Business Online Banking and Commercial Online Banking customers, including user entitlements and security controls.
• Provide operational support for ACH and wire origination, including setup, limits, roles, dual control, and templates management.
• Assist RDC customers with setup, deposits, troubleshooting, and inquiries.
• Collaborate with bankers, treasury management, branches, fraud, compliance, and operations to resolve onboarding issues.
• Ensure activities comply with NACHA rules, Reg E/Reg CC, wire transfer requirements, and internal controls.
• Review documentation for completeness and accuracy; monitor risk indicators and escalate as needed.
• Assist testing, implementation, and support of system enhancements affecting commercial digital banking.
• Maintain records for audits, regulatory exams, and QA reviews.
• Contribute to procedures, job aids, and training materials for commercial deposit services.

Skills

ACH origination

Wire transfers

RDC services

Commercial online banking

Education

High School Diploma or equivalent

Some college preferred

Job description

Burke & Herbert Bank in Camp Hill, PA is seeking a Commercial Deposit Client Specialist who provides operational onboarding support for business customers using electronic banking services. You will handle ACH and wire origination, RDC, and Commercial Online Banking platforms, ensuring accurate setup and ongoing support with strong risk management.

You will collaborate with bankers, treasury management, branches, fraud, compliance, and deposit operations to resolve issues and maintain internal