Commercial Deposits & RDC Specialist (Onboarding)

Socket.dev; Camp Hill (Cumberland County); On-site; USD 42,000 - 60,000; Full time

Job summary

Socket.dev provides operational and onboarding support for business and commercial customers using electronic banking services. This role serves as a subject matter resource for ACH and wire origination, Remote Deposit Capture (RDC), and Business and Commercial Online Banking platforms.

The position ensures accurate setup, ongoing support, and compliant use of digital deposit services while supporting strong risk management and a high level of customer and banker service.

Qualifications

• Knowledge of ACH origination, wire transfer processes, RDC services, and commercial online banking platforms.
• Strong understanding of operational risk, internal controls, and segregation of duties.
• High attention to detail with a commitment to accuracy and compliance.

Responsibilities

• Support onboarding, maintenance, and servicing of Business Online Banking and Commercial Online Banking customers, including user entitlements, account access, and security controls.
• Provide operational support for ACH and wire origination, including setup, limits, roles, dual control, and approval workflows; maintain templates, users, and entitlements.
• Serve as primary support resource for RDC customers, including setup, equipment coordination, troubleshooting, and inquiries.
• Partner with Commercial Bankers, Treasury Management, branches, Fraud, Compliance, and Deposit Operations to support onboarding and issue resolution.
• Ensure onboarding and servicing activities comply with bank policies, NACHA, Reg E/Reg CC, wire transfer requirements, and internal controls.
• Review documentation for completeness and accuracy; monitor risk indicators and escalate higher-risk activity as needed.

Skills

ACH Origination

Wire Transfer

RDC Services

Commercial Online Banking

Education

High School Diploma

Job description

Socket.dev provides operational and onboarding support for business and commercial customers using electronic banking services. This role serves as a subject matter resource for ACH and wire origination, Remote Deposit Capture (RDC), and Business and Commercial Online Banking platforms.

The position ensures accurate setup, ongoing support, and compliant use of digital deposit services while supporting strong risk management and a high level of customer and banker service.