Commercial Deposits & Digital Banking Specialist

Burke & Herbert Bank & Trust

Camp Hill (Cumberland County)

On-site

USD 55,000 - 75,000

Full time

11 days ago

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Job summary

Burke & Herbert Bank & Trust is seeking a Commercial Deposit Client Specialist in Camp Hill, PA. The role supports onboarding and ongoing servicing of business banking customers, focusing on ACH, wire origination, RDC, and online banking platforms.

You will ensure accurate setup, strong controls, and timely issue resolution. The position reports to Commercial Deposit Support Manager and requires at least a high school diploma with banking or financial services experience.

Qualifications

Requires understanding of ACH origination and wire transfers.
Experience with RDC and commercial online banking platforms.
Attention to risk management and internal controls.

Responsibilities

Support onboarding, maintenance, and servicing of Business Online Banking and Commercial Online Banking customers, including entitlements and access controls.
Provide operational support for ACH and wire originators, including setup, limits, roles, and workflows.
Serve as primary support for RDC customers: setup, equipment coordination, and issue resolution.
Collaborate with bankers, Treasury Management, branches, Fraud, Compliance, and Deposit Operations to resolve onboarding issues.
Ensure activities comply with bank policies, NACHA rules, Reg E/Reg CC, wire transfer requirements, and controls.
Review documentation for completeness and accuracy; monitor risk indicators and escalate exceptions.
Assist with testing and implementation of system enhancements for commercial digital banking.
Maintain records for audits and regulatory reviews; contribute to procedures and training materials.