Digital Customer Success Manager/Associate (Fully Remote)

Horizon3; United States; Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Fully remote

Inclusive culture

Growth opportunities

Job summary

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.

You will drive customer success through NodeZero, building relationships, adoption, and health monitoring, and create scalable engagement programs by collaborating cross-functionally.

Qualifications

• Experience in customer success, account management, or related roles.
• Strong communication and technical learning abilities.

Responsibilities

• Drive customer success through NodeZero, building relationships, adoption, and health monitoring.
• Create scalable engagement programs and collaborate cross-functionally.

Skills

Customer Success

Account Management

Communication

Technical learning

Job description

• Drive customer success through NodeZero, building relationships, adoption, and health monitoring.
• Create scalable engagement programs and collaborate cross-functionally.

QUALIFICATIONS:

• Customer Success, Account Management, or related experience; strong communication and technical learning skills.
• Data-driven, organized, and ownership-minded.

BENEFITS:

• Fully remote, inclusive culture, growth opportunities.

Horizon3

Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.