Digital Concierge: Guest Experience & Kiosk Support

McDonald's; Lacey (WA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Paid time off

Tuition reimbursement

Rewards program

Training & advancement

Employee discounts & free meals

401(k) matching

Job summary

McDonald’s is looking for a Digital Ambassador to join our team in a fast-paced setting. This part-time, non-exempt role focuses on delivering a great guest experience by guiding customers through kiosks and the mobile app, assisting with orders, and promoting menu items with a smile.

You will work with a supportive team, enjoy flexible scheduling, and benefit from competitive pay, paid time off, and opportunities for growth within the company.

Qualifications

• Customer service oriented with a welcoming attitude.
• Ability to communicate effectively and anticipate guest needs.
• Teamwork and a positive attitude in a fast-paced environment.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they are enjoying their visit.
• Assist customers with kiosks and the McDonald’s mobile app.
• Help customers place orders and make menu recommendations.
• Present food and ensure a memorable dining experience.
• Maintain a welcoming, clean restaurant environment.
• Collaborate with team members to meet goals and have fun.

Skills

Customer service

Communication

Teamwork

Job description

McDonald’s is looking for a Digital Ambassador to join our team in a fast-paced setting. This part-time, non-exempt role focuses on delivering a great guest experience by guiding customers through kiosks and the mobile app, assisting with orders, and promoting menu items with a smile.

You will work with a supportive team, enjoy flexible scheduling, and benefit from competitive pay, paid time off, and opportunities for growth within the company.