Guest Experience Champion - Mobile & Kiosk Support

McDonald's; Nephi (UT); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid time off from day one

Medical/dental/vision for eligible

Meal discounts

Growth and advancement opportunities

Tuition assistance

Job summary

McDonald's in Utah is seeking a Digital Ambassador to create exceptional guest experiences, assist with mobile orders and kiosks, and support guests who need extra help. You will check in to ensure satisfaction and resolve concerns quickly, sharing feedback with the team to improve service.

This role emphasizes 100% customer satisfaction in various areas and offers training and growth opportunities. We provide a fast-paced team environment, a supportive culture, and opportunities for

Qualifications

• Positive attitude and eagerness to learn.
• Ability to work effectively in a fast-paced team.
• Willingness to learn and adapt to new tasks.

Responsibilities

• Greet and assist guests to create great experiences.
• Help guests with mobile orders and kiosks.
• Support guests who need extra help.
• Check in to ensure guest satisfaction.
• Resolve concerns quickly and professionally.
• Share feedback with the team to drive improvements.
• Provide 100% customer satisfaction in assigned areas.

Skills

Positive attitude

Willingness to learn

Team-oriented

Job description

McDonald's in Utah is seeking a Digital Ambassador to create exceptional guest experiences, assist with mobile orders and kiosks, and support guests who need extra help. You will check in to ensure satisfaction and resolve concerns quickly, sharing feedback with the team to improve service.

This role emphasizes 100% customer satisfaction in various areas and offers training and growth opportunities. We provide a fast-paced team environment, a supportive culture, and opportunities for