Digital Communications Specialist

Wheaton; Wheaton (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

The City of Wheaton seeks a Digital Communications Specialist to join its Communications team at City Hall. The role focuses on maintaining the City’s website, managing social media content, and producing analytics reports to support digital communications strategies.

The position also involves training internal content creators, ensuring accessibility, and engaging with residents through a variety of digital channels. This role is integral to transparent, timely city communications.

Qualifications

• The role focuses on managing the City of Wheaton's website
• Oversight of social media content and engagement
• Analytics reporting on digital communications performance
• Training internal content creators for website updates

Responsibilities

• Manage and ensure accuracy of the City website and its accessibility
• Troubleshoot technical issues and report analytics findings
• Create and manage social media posts and engagement with the community
• Collaborate with the Communications team on digital campaigns and updates

Job description

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The City of Wheaton is seeking a Digital Communications Specialist to join our Communications team at City Hall. This position is primarily responsible for supporting the City’s communications through managing the City’s website, overseeing the City’s social media platforms, reporting on data analytics and supporting other digital communications. This position is the primary website manager, responsible for website accuracy, accessibility, technical troubleshooting, analytics reporting and training of internal website content creators. In addition, this role supports City communication efforts through creating and managing social media content and engaging with the community through various digital communications.

Essential Job Functions:

The City of Wheaton is an Equal Opportunity Employer.