Digital Communications & Community Engagement Coordinator

Springfield; Springfield (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employer-paid retirement and health保险

Job summary

The City of Springfield is seeking a Communications Coordinator to manage the City’s digital presence and craft content that informs, engages, and connects residents with services and initiatives that impact their community.

You will develop and execute social media strategies, create and publish content, and ensure a consistent, on-brand online voice while using analytics to improve engagement. This is a public-service role focused on storytelling and community connection.

Qualifications

• Bachelor's degree in marketing, public relations, communications, or a related field.
• One year of responsible work experience in electronic and print media.

Responsibilities

• Develop and execute engaging social media and digital content strategies.
• Create, write, schedule, and publish content across assigned platforms.
• Help shape the City’s online voice and ensure communications are consistent and on-brand.
• Use analytics and audience insights to improve content and engagement.
• Respond to questions and comments on social media and help connect residents with City resources.
• Develop creative campaigns and digital storytelling that showcase City services, programs, employees, and community initiatives.
• Create a variety of communication materials, including graphics, presentations, newsletters, fact sheets, and web content.
• Support communications at City events, news conferences, town meetings, and other community activities.
• Stay current on social media, digital communications, graphic design, and public engagement trends.

Skills

Social media management

Content creation

Written communication

Analytics

Team collaboration

Education

Bachelor's degree in marketing/public relations/communications

Tools

Canva

Hootsuite

Job description

The City of Springfield is seeking a Communications Coordinator to manage the City’s digital presence and craft content that informs, engages, and connects residents with services and initiatives that impact their community.

You will develop and execute social media strategies, create and publish content, and ensure a consistent, on-brand online voice while using analytics to improve engagement. This is a public-service role focused on storytelling and community connection.