Digital Communications & Projects Specialist

marylandconnect; Maryland; On-site; USD 48,000 - 55,000; Part time

Job summary

Marylandconnect is seeking a Digital Communications Specialist (Contingent II – Grant Funded) to support the Department of Information Technology’s Business Operations unit with digital content development and communications.

The role involves translating technical information for faculty, staff, and students, maintaining project trackers, and producing clear, accessible communications for Title III initiatives.

Qualifications

• Knowledge of digital communications, content development, and basic technical writing practices.
• Ability to translate technical information into clear language for faculty, staff, students, and other audiences.
• Ability to draft, edit, proofread, and format announcements, newsletters, website content, FAQs, reports, and presentations.
• Knowledge of basic accessibility practices for digital content and documents.
• Strong organizational skills and the ability to manage assigned tasks, competing deadlines, and routine follow-up.
• Ability to maintain accurate trackers, meeting notes, action items, documentation checklists, and shared electronic records.
• Ability to gather and organize information and supporting evidence for project updates, grant reporting, and evaluations.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint, or comparable tools.
• Ability to use digital publishing, design, and collaboration tools to prepare professional communications and supporting materials.
• Ability to support meeting and event logistics, participant communications, and feedback collection.
• Ability to work independently on assigned responsibilities and collaboratively with

Responsibilities

• Draft and update technology announcements, newsletters, website content, FAQs, service notices, and other approved communications.
• Translate information provided by technical and project leads into clear language for faculty, staff, students, and other stakeholders.
• Maintain a communications calendar for assigned projects, announcements, and departmental initiatives.
• Review content for accuracy, readability, accessibility, and consistency with university standards before submission for approval.
• Support the Strategic Initiatives Project Coordinator by preparing meeting materials, documenting assigned meetings, and recording decisions and action items.
• Maintain assigned project trackers, contact lists, documentation checklists, and shared folders using information provided by project owners.
• Request routine updates and missing materials as assigned and notify the Coordinator of overdue responses or incomplete documentation.
• Format project summaries, status reports, presentations, and closeout materials using approved content.
• Collect and organize supporting documentation for Title III activities, including approved progress updates, communications, event materials, and evidence of completed deliverables.
• Maintain evidence folders and documentation checklists to support progress reporting and evaluation preparation.
• Prepare visual summaries and presentation materials that communicate project accomplishments and benefits.
• Refer questions about grant requirements, expenditures, or reporting decisions to the Activity Director or Project Coordinator.
• Prepare approved communications regarding technology changes, service improvements, implementation milestones, and scheduled disruptions.
• Develop awareness content promoting available technology services, cybersecurity practices, and university technology initiatives.
• Coordinate publication and distribution of approved messages through designated university channels.
• Assist with communications, registration, materials, scheduling details, and participant reminders for assigned technology events and stakeholder meetings.
• Compile attendance information and feedback summaries for review by the Project Coordinator.
• Maintain reusable communication templates and event materials.

Job description

Marylandconnect is seeking a Digital Communications Specialist (Contingent II – Grant Funded) to support the Department of Information Technology’s Business Operations unit with digital content development and communications.

The role involves translating technical information for faculty, staff, and students, maintaining project trackers, and producing clear, accessible communications for Title III initiatives.