Digital Communications Operations Specialist

University-of-Main; Augusta (ME); On-site; USD 48,000 - 52,000; Full time

Job summary

University of Maine at Augusta (UMA) seeks a Digital Communications Operations Specialist to manage UMA’s website and digital content, ensuring accuracy, accessibility, and alignment with institutional priorities.

The role updates web content, assists with email communications, and supports platforms across External Relations, developing content for social media and email channels.

Qualifications

• Associate or Bachelor degree in Communications, Marketing, or related field.
• 3–5 years of experience in digital content management or web support.
• Experience with accessible web standards (ADA/WCAG).

Responsibilities

• Manage UMA’s website and digital content for accuracy and accessibility.
• Update and maintain website content and assist with email communications.
• Support digital platforms across External Relations and create content for social media and email channels.

Skills

WordPress

ADA WCAG

Email platforms

Attention to detail

Multitasking

Education

Associate or Bachelor degree

Tools

Emma

GiveCampus

Job description

Digital Communications Operations Specialist

The University of Maine at Augusta (UMA) seeks qualified applicants for the full time position of Digital Communications Operations Specialist. This position is responsible for managing UMA’s website and digital content, ensuring that information is accurate, accessible, and aligned with institutional priorities. This role supports the day-to-day execution of digital communications by updating and maintaining website content, assisting with email communications, supporting digital platforms used across External Relations, and developing and adapting content for digital channels such as social media and email.

Please view the full position description.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience managing website content and working with website platforms (e.g., WordPress)
• Understanding of digital accessibility standards (ADA/WCAG)
• Experience with email platforms and digital tools (e.g., Emma, GiveCampus)
• Strong attention to detail and content accuracy
• Ability to manage multiple tasks and meet deadlines

QUALIFICATIONS:

REQUIRED:

• Associate’s or Bachelor’s degree in Communications, Marketing, or related field
• 3–5 years of experience in digital content management, web support, or related field

PREFERRED:

• Experience in higher education or similarly complex organizations
• Experience with website content management systems
• Familiarity with accessibility standards and digital compliance

Salary:

The hiring salary is high 40s to low 50s.

Benefits:

UMA offers a wide range of benefits including tuition benefits for employee and dependents, comprehensive insurance coverage including medical, dental, and vision, life insurance, short term and long term disability as well as retirement plan options. The University of Maine System is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs.

We are not able to consider applicants who require Visa sponsorship support

Incomplete application materials cannot be considered. Materials received after 8/27/26, will be reviewed at the discretion of the University. The successful applicant is subject to appropriate background screening.

About the University

UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs. UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.

UMA serves a mix of traditional and non-traditional students and offers a wide array of liberal arts and professional programs leading to certificates, and associate and baccalaureate degrees. Programs are delivered on campus, online, and using a network of University centers and sites across the state and internationally. Classes can be taught through the following modalities: in-person, online, distance synchronous, hyflex, and hybrid/blended.

Equal Opportunity Statement:

The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, you are encouraged to contact the UMS Title IX Coordinator at www.maine.edu/title-ix/ .

Clery Act:

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report.