Digital Client Service Specialist

Broadcasters Virtual Job Fair; Manchester (NH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical | Dental | Vision

401(k) matching

Emotional Wellness Support

Paid Time Off

LGBTQ+ Health Services

Additional benefits to meet your and你的

Job summary

WMUR, the ABC affiliate in Manchester, is looking for a Digital Client Service Specialist to work with Sales Account Executives and their clients to ensure successful digital and web advertising campaigns. You’ll coordinate online campaigns, obtain creative materials, troubleshoot issues, prepare PowerPoint proposals, and liaise with sales, production and finance teams to deliver on commitments.

In-person attendance is required.

Qualifications

• Experience with online advertising trafficking or sales coordination.
• Experience with web technologies (HTML5, Flash, JavaScript).
• Working knowledge of DFP and Google Analytics.
• Advanced PowerPoint, Word and Excel; ability to maintain complex spreadsheets.
• Experience with programmatic advertising.
• Desire to provide exceptional customer service and exceed client expectations.
• Related military experience will be considered.
• In-person attendance is required.

Responsibilities

• Manage digital sales campaigns
• Build, organize and schedule advertising creative
• Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments
• Provide troubleshooting assistance for creative and operations-related issues for all campaigns
• Prepare strategic PowerPoint proposals based on customer needs
• Collaborate with the creative team to design and develop concepts for digital campaigns

Skills

Customer service

Programmatic advertising

Online advertising trafficking

Sales coordination/planning

Time management

Tools

HTML5

Flash

JavaScript

DFP

Google Analytics

PowerPoint

Word

Excel

Job description

WMUR, the ABC affiliate in Manchester is looking for a Digital Client Service Specialist. You will work with the Sales Account Executives and their clients to ensure successful digital and web advertising campaigns. We’re looking for candidates who can provide customer service to our clients and sales representatives. You’ll process online and mobile advertising contracts, obtaining creative materials and overseeing successful digital campaign execution. You need to prioritize projects and manage your time. This is a great opportunity in a growing segment of our organization. This role reports to the General Sales Manager.

Values in Action

At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Hearst’s benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• LGBTQ+ Health Services
• Additional benefits to meet your and your family’s needs

Responsibilities

• Manage digital sales campaigns
• Build, organize and schedule advertising creative
• Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments
• Provide troubleshooting assistance for creative and operations-related issues for all campaigns
• Prepare strategic PowerPoint proposals based on customer needs
• Collaborate with the creative team to design and develop concepts for digital campaigns

Requirements

• Online advertising trafficking, sales coordinator/planner or related experience
• Experience with web technologies (HTML 5, Flash, JavaScript)
• Working knowledge of DFP and Google Analytics
• Advanced Microsoft PowerPoint, Word and Excel (can maintain complex spreadsheets)
• Experience with programmatic advertising
• Desire to provide exceptional customer service and exceed client expectations
• Related military experience will be considered
• In-person attendance is required