Digital Cash Management Specialist

Stockman-Bank-of-Montan; Miles City (MT); On-site; USD 42,000 - 60,000; Full time

Job summary

Stockman Bank of Montana is seeking a Cash Management Support Specialist in Miles City, MT. The role focuses on helping business customers use online banking, electronic money movement, RDC, and fraud prevention tools. Training is provided, with emphasis on exceptional customer service.

The position supports onboarding, maintenance, and troubleshooting of cash management services within a dynamic team; prior banking exposure is preferred but not required.

Qualifications

• Strong commitment to providing exceptional customer service.
• Ability to organize and prioritize tasks, and projects.
• Strong written and verbal communications skills.
• High School diploma or equivalency.

Responsibilities

• New client record setup in Cash Management.
• Cash Management file maintenance review.
• Cash Management Call Center: troubleshoot and resolve issues.
• Assist new clients through the login process and familiarize with eBiz access.

Skills

Customer service

Organization

Communication

High school diploma

Bank experience

Customer service experience

Education

High School diploma or equivalency

Job description

Stockman Bank of Montana is seeking a Cash Management Support Specialist in Miles City, MT. The role focuses on helping business customers use online banking, electronic money movement, RDC, and fraud prevention tools. Training is provided, with emphasis on exceptional customer service.

The position supports onboarding, maintenance, and troubleshooting of cash management services within a dynamic team; prior banking exposure is preferred but not required.