Banking Customer Service & Accounts Specialist

Stockman-Bank-of-Montan; Miles City (MT); On-site; USD 32,000 - 52,000; Full time

Job summary

Stockman Bank is seeking a Customer Service Representative in Miles City, MT. The CSR will serve as the front line for new accounts and customer service, requiring broad product knowledge and strong customer interaction to support business development and client servicing.

The role emphasizes community involvement and relationship-building with customers both in person and by phone. Preferred candidates have prior bank operations knowledge and 1-2 years of financial institution or customer

Qualifications

• Strong commitment to providing exceptional customer service.
• High School diploma or equivalency.
• Preferred: Previous Bank Operations knowledge and skills.
• 1-2 years previous financial institution/customer service experience.

Responsibilities

• Maintain an extensive knowledge of deposits, loan and on-deposit services offered by Stockman Bank by studying product information, bulletins, regulations and updates.
• Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs.
• Represent the Bank in community activities and manage relationships through in-person and telephone contact.

Skills

Customer service

Product knowledge

Sales ability

Education

High School diploma or equivalency

Job description

Stockman Bank is seeking a Customer Service Representative in Miles City, MT. The CSR will serve as the front line for new accounts and customer service, requiring broad product knowledge and strong customer interaction to support business development and client servicing.

The role emphasizes community involvement and relationship-building with customers both in person and by phone. Preferred candidates have prior bank operations knowledge and 1-2 years of financial institution or customer