Digital Campaign Specialist — Client Success

WMUR-TV; Manchester (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical | Dental | Vision

401(k) matching

Paid Time Off

Paid Parental Leave

Emotional Wellness Support

LGBTQ+ Health Services

Job summary

WMUR-TV, the ABC affiliate in Manchester, NH, is seeking a Digital Client Service Specialist to support digital and web advertising campaigns. You will work with Sales Account Executives and clients to ensure campaigns run smoothly from setup to delivery.

Responsibilities include trafficking campaigns, coordinating creative, and communicating performance insights with internal teams and clients. The role emphasizes exceptional customer service and timely execution in a fast-paced environment.

Qualifications

• Online advertising trafficking, sales coordinator/planner or related experience.
• Experience with web technologies (HTML 5, Flash, JavaScript).
• Working knowledge of DFP and Google Analytics.
• Advanced Microsoft PowerPoint, Word and Excel (can maintain complex spreadsheets).
• Experience with programmatic advertising.
• Desire to provide exceptional customer service and exceed client expectations.
• Related military experience will be considered.
• In-person attendance is required.

Responsibilities

• Manage digital sales campaigns
• Build, organize and schedule advertising creative
• Communicate with our teams (sales, production, finance) and external clients on performance and delivery of commitments
• Provide troubleshooting assistance for creative and operations-related issues for all campaigns
• Prepare strategic PowerPoint proposals based on customer needs
• Collaborate with the creative team to design and develop concepts for digital campaigns

Skills

Customer service

Advertising campaign management

Time management

Programmatic advertising

Communication with teams

Tools

DFP

Google Analytics

HTML5

JavaScript

Flash

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

WMUR-TV, the ABC affiliate in Manchester, NH, is seeking a Digital Client Service Specialist to support digital and web advertising campaigns. You will work with Sales Account Executives and clients to ensure campaigns run smoothly from setup to delivery.

Responsibilities include trafficking campaigns, coordinating creative, and communicating performance insights with internal teams and clients. The role emphasizes exceptional customer service and timely execution in a fast-paced environment.