Digital Banking Teller & Financial Guidance

Citizens; West Lebanon (NH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Paid volunteer time off

Donation matching program

Career development and training

Comprehensive benefits

Job summary

Citizens Teller position in West Lebanon, NH offers an hourly starting salary of $21 and up. You will greet customers, assist with mobile app and ATM usage, and provide guidance to help customers reach their financial goals.

This role emphasizes customer service, accurate cash handling, and adherence to bank policies. You’ll connect customers to bankers for next steps and support the branch team in daily operations.

Qualifications

• High School degree or GED is required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year customer experience, recommending/referring products and services.

Responsibilities

• Greet customers in the lobby.
• Demonstrate mobile app/ATM usage for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Comply with all financial policies and cash handling procedures.

Skills

Customer-centric service

Active listening

Strong communication

Digital technology proficiency

Education

High School degree or GED

Tools

ATM knowledge

Mobile banking app usage

Job description

Citizens Teller position in West Lebanon, NH offers an hourly starting salary of $21 and up. You will greet customers, assist with mobile app and ATM usage, and provide guidance to help customers reach their financial goals.

This role emphasizes customer service, accurate cash handling, and adherence to bank policies. You’ll connect customers to bankers for next steps and support the branch team in daily operations.