Digital Banking Relationship Advisor

U.S. Bank; Kenosha (WI); On-site; USD 29,000 - 36,000; Full time

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Wisconsin. The role focuses on building strong client relationships, educating customers on deposit and loan products, and leveraging digital channels to meet financial goals.

You will open accounts, process service requests, and support customers with a digital-first mindset. Candidates should have 3–4 years in customer service and in sales, plus familiarity with branch policies and self-service digital tools.

Qualifications

• High school diploma or equivalent.
• Three to four years of customer service experience.
• Three to four years of sales experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies.
• Delivers a consistent optimal client experience across channels.

Skills

Customer service

Sales experience

Relationship building

Job description

U.S. Bank is seeking a Client Relationship Consultant in Wisconsin. The role focuses on building strong client relationships, educating customers on deposit and loan products, and leveraging digital channels to meet financial goals.

You will open accounts, process service requests, and support customers with a digital-first mindset. Candidates should have 3–4 years in customer service and in sales, plus familiarity with branch policies and self-service digital tools.