Digital Banking Principal Analyst: Strategy & Optimization

Tata Consultancy Services; Irving (TX); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage: Health/Dental/Vision

Parental Leaves

Identity Theft Protection

Certification & Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services seeks a Principal Analyst I for Digital Banking, to lead process reviews, capture requirements, and drive solutions that improve operational metrics. You will coordinate across business units, manage KRIs/KPIs, and validate artifacts while ensuring regulatory alignment and secure data handling.

You will collaborate with internal IT, vendors, and stakeholders to implement end-to-end digital banking solutions, improve delivery practices, and maintain comprehensive

Qualifications

• Translate complex business needs into detailed system requirements and acceptance criteria.
• Lead Root Cause Analysis and resolve high-impact issues within SDLC and change management.
• Maintain data integrity, security, and privacy across digital banking platforms.
• Apply WCAG principles to accessibility of digital banking interfaces.

Responsibilities

• Lead programs and ensure alignment with business strategy and project outcomes.
• Define work breakdown structures, gather requirements, and review artifacts with teams.
• Develop high-quality deliverables and communicate findings to stakeholders.
• Review banking processes with diagramming tools to support design and migration.
• Collaborate with IT, vendors, and partners to deliver integrated digital banking solutions.

Skills

Leadership

Agile methodologies

Requirements gathering

Root cause analysis

Stakeholder communication

Data analysis

Problem/incident management

Strategic thinking

Process improvement

Education

Bachelor of Computer Science

Tools

Azure DevOps

Confluence

Visio

Lucidchart

Job description

Tata Consultancy Services seeks a Principal Analyst I for Digital Banking, to lead process reviews, capture requirements, and drive solutions that improve operational metrics. You will coordinate across business units, manage KRIs/KPIs, and validate artifacts while ensuring regulatory alignment and secure data handling.

You will collaborate with internal IT, vendors, and stakeholders to implement end-to-end digital banking solutions, improve delivery practices, and maintain comprehensive