Principal Analyst I, Digital Banking Strategy

westernalliancebank; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salaries

Ownership stake in the company

Medical and dental insurance

401k matching

Tuition assistance

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank seeks a Principal Analyst I to lead analysis of Digital Banking solutions, review processes, and drive improvements across KRIs/KPIs. You will translate business needs into system requirements, guide solution design, and coordinate with IT, vendors, and stakeholders to deliver integrated digital banking enhancements.

The role emphasizes data mapping, SDLC adherence, and applying WCAG principles to ensure accessible, secure banking interfaces across enterprise platforms.

Qualifications

• 8+ years of related experience.
• Bachelor's degree in related field required.
• Proven leadership experience preferred.
• Experience with digital banking solutions and regulatory considerations.

Responsibilities

• Lead reviews of current processes and metrics to improve operational effectiveness.
• Develop options to improve business outcomes and drive implementation of solutions.
• Capture current state insights and provide options to stakeholders.
• Maintain KRIs, KPIs and operational metrics across digital banking platforms.
• Translate business needs into detailed system requirements and acceptance criteria.
• Coordinate with IT teams, vendors, and partners to deliver integrated digital banking solutions.
• Monitor platform performance metrics to drive growth and stakeholder satisfaction.

Skills

Leadership

Agile methods

Root Cause Analysis

Data analysis

Regulatory compliance

Communication skills

Stakeholder collaboration

Problem management

Education

Bachelor's degree in related field

Tools

Azure DevOps (ADO)

Confluence

Job description

Western Alliance Bank seeks a Principal Analyst I to lead analysis of Digital Banking solutions, review processes, and drive improvements across KRIs/KPIs. You will translate business needs into system requirements, guide solution design, and coordinate with IT, vendors, and stakeholders to deliver integrated digital banking enhancements.

The role emphasizes data mapping, SDLC adherence, and applying WCAG principles to ensure accessible, secure banking interfaces across enterprise platforms.