Digital Banking Strategy & Analytics Lead

Western Alliance Bancorporation; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Ownership stake

Medical insurance

Dental insurance

Time off

401k matching

Tuition assistance

Volunteer program

Wellness program

Job summary

Western Alliance Bancorporation is seeking a Principal Analyst I - Business Systems Analyst for Digital Banking in Columbus, OH. This role leads reviews of processes and metrics to improve operational effectiveness and to drive strategic digital banking initiatives.

The ideal candidate has 8+ years of related experience, strong data analysis skills, and a proven ability to translate business needs into detailed system requirements and acceptance criteria. Occasional travel is required.

Qualifications

• Bachelor’s degree in a related field is required.
• Strong background in banking or financial services preferred.
• Experience leading digital banking initiatives and integrations.

Responsibilities

• Lead reviews of processes and metrics to improve operational outcomes.
• Develop options and implement solutions; ensure artifacts describe current state processes.
• Capture root causes and define alternatives with KRIs/KPIs impact.
• Track enhancements using data, metrics, and quantitative measures.
• Collaborate with enterprise SMEs and stakeholders across business units.
• Socialize and obtain approvals for KRIs, KPIs, and Operational Metrics.
• Serve as SME for digital banking systems and guide solution design.
• Translate business needs into system requirements and user stories with acceptance criteria.
• Coordinate with IT teams, vendors, and partners to deliver integrated digital banking solutions.
• Monitor platform performance metrics and drive improvements.
• Use ADO and Confluence for workstream management and communication.
• Maintain data integrity, security, and privacy across platforms.
• Seek opportunities to improve delivery practices and tools.

Skills

SDLC & Change Management

Agile methodologies

Data mapping & migration

Root Cause Analysis

Regulatory compliance

Azure DevOps

Confluence

Stakeholder management

Education

Bachelor’s degree in related field

Tools

Azure DevOps

Confluence

Job description

Western Alliance Bancorporation is seeking a Principal Analyst I - Business Systems Analyst for Digital Banking in Columbus, OH. This role leads reviews of processes and metrics to improve operational effectiveness and to drive strategic digital banking initiatives.

The ideal candidate has 8+ years of related experience, strong data analysis skills, and a proven ability to translate business needs into detailed system requirements and acceptance criteria. Occasional travel is required.