Digital Banking Experience Leader

Capecodcoop; Massachusetts; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Generous 401(k) match

Tuition reimbursement

Job summary

Capecodcoop is looking for a Digital Banking Manager with a strong background in banking technology and process improvement. The ideal candidate will manage the digital banking experience to optimize client interactions, ensuring seamless services across various platforms.

This role comes with a competitive salary and excellent benefits, including health, dental, vision insurance, and a generous 401(k) plan. Candidates should have a Bachelor’s degree and 5+ years in financial services or banking technology.

Qualifications

• 5+ years of experience in financial services, banking technology delivery, or business process improvement role.
• Strong understanding of how enterprise systems support financial institution operations.
• Experience in digital program or project management within financial services.

Responsibilities

• Drive a customer-centric digital channels experience aligned to the Bank’s strategic plan.
• Ensure systems work cohesively to support client onboarding and servicing.
• Manage strategic third-party relationships for online banking functionalities.

Skills

Management

Communication

Professionalism

Organization

Confidentiality

Technical

Education

Bachelor’s Degree in Business or related field

Job description

Capecodcoop is looking for a Digital Banking Manager with a strong background in banking technology and process improvement. The ideal candidate will manage the digital banking experience to optimize client interactions, ensuring seamless services across various platforms.

This role comes with a competitive salary and excellent benefits, including health, dental, vision insurance, and a generous 401(k) plan. Candidates should have a Bachelor’s degree and 5+ years in financial services or banking technology.