Digital Banking & Debit Card Services Specialist

Marion Center Bank; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Marion Center Bank is seeking a detail-oriented professional to support retail services, including internet banking, debit cards, and phone services, in Indiana, PA. The role involves processing applications, maintaining accounts, and assisting customers with card and online services.

Candidates should have a high school diploma, 2+ years of related experience, and strong reading, writing, math, and communication skills.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of related experience preferred.
• Excellent reading, writing, math and communication skills.

Responsibilities

• Support the retail services function across internet, phone, and debit card channels.
• Process applications and perform account maintenance tasks; handle disputes and changes.
• Provide direct customer service for retail services and online banking issues.
• Process FEDLINE transactions inputs, send, and recordkeeping; back up FEDLINE reports.
• Assist with training staff on retail services, debit cards, and card products.
• Coordinate tasks across department to ensure smooth information flow.
• Adhere to laws and internal policies promoting a harassment-free workplace and regulatory compliance.

Skills

Reading & Writing

Interpersonal skills

Computer skills

Retail services knowledge

Communication skills

Math proficiency

Attention to detail

Education

High school diploma or equivalent

Job description

Marion Center Bank is seeking a detail-oriented professional to support retail services, including internet banking, debit cards, and phone services, in Indiana, PA. The role involves processing applications, maintaining accounts, and assisting customers with card and online services.

Candidates should have a high school diploma, 2+ years of related experience, and strong reading, writing, math, and communication skills.