Digital Auto Sales Manager: CRM & Lead Mastery

Tech Sales Jobs; Vacaville (CA); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

GMC of Vacaville is seeking an experienced Automotive Sales Manager to join our leadership team, driving both traditional dealership sales and digital retailing. You will desk deals, coach a sales team, and own CRM workflows to maximize gross and customer satisfaction.

The ideal candidate will excel in internet leads management, CRM accountability, and BDC processes, while maintaining strong leadership and communication across showroom and online channels.

Qualifications

• Automotive Sales Manager experience preferred.
• Strong desking and deal-structuring ability.
• Strong closing and negotiation skills.
• Excellent understanding of automotive CRM systems.
• VinSolutions experience is a major plus.
• Internet Sales or BDC management experience is a major plus.
• Strong understanding of lead management and digital sales processes.
• Ability to coach and hold salespeople accountable.
• Strong analytical and organizational skills.
• Experience managing new and used vehicle sales.
• Comfortable managing both showroom and internet customers.
• Strong communication and leadership skills.
• Bilingual English/Spanish is a plus.

Responsabilités

• Desk new and used vehicle deals.
• Coach, train, and manage the sales team.
• Assist salespeople with closing customers.
• Maximize gross while maintaining a strong customer experience.
• Manage internet leads and digital opportunities.
• Monitor CRM activity and salesperson follow-up.
• Ensure every lead is worked properly and consistently.
• Monitor response times, contact rates, appointments, shows, and closing ratios.
• Improve appointment-setting and appointment-show performance.
• Manage unsold showroom follow-up.
• Re-engage aged and lost opportunities.
• Monitor inbound phone opportunities.
• Work with the BDC and sales team to improve lead conversion.
• Review overdue tasks and untouched leads daily.
• Help build and improve CRM workflows and follow-up processes.
• Monitor lead distribution and salesperson performance.
• Analyze lead sources and digital sales performance.
• Conduct daily sales meetings and individual coaching.
• Assist with trade appraisals and used vehicle acquisition.
• Help manage new and used inventory.
• Work closely with Finance to improve deal structure and profitability.
• Maintain strong CSI/NPS and online reputation performance.
• Recruit, train, and develop salespeople.

Connaissances

Internet lead management

CRM accountability

BDC processes

Lead management

Desking and deal-structuring

Negotiation

Communication and leadership

Coaching

Bilingual English/Spanish

Outils

VinSolutions

Description du poste

GMC of Vacaville is seeking an experienced Automotive Sales Manager to join our leadership team, driving both traditional dealership sales and digital retailing. You will desk deals, coach a sales team, and own CRM workflows to maximize gross and customer satisfaction.

The ideal candidate will excel in internet leads management, CRM accountability, and BDC processes, while maintaining strong leadership and communication across showroom and online channels.