Digital Application Specialist

CooperSurgical; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Remote Jobs seeks a Digital Application Specialist to implement and support Digital Application solutions, including RIWitness, for customers in the United States. You will work with Sales, Customer Success, Marketing and Product teams to ensure successful adoption.

The role focuses on project coordination, training, and post-installation support, helping clinics, labs, and distributors maximize value while enabling commercial growth.

Qualifications

• Experience delivering technical application support for digital healthcare solutions.
• Ability to manage projects and coordinate with cross-functional teams.
• Strong customer engagement and training delivery skills.

Responsibilities

• Project management for digital application deployments and ongoing support.
• Deliver training sessions to customers and internal teams.
• Engage with customers to ensure successful adoption and usage of solutions.
• Provide post-installation technical support and issue resolution.

Skills

Project management

Training delivery

Customer engagement

Post-installation support

Job description

Responsible for implementing and supporting Digital Application solutions across the assigned region. Interacts regularly with internal stakeholders (Sales, Customer Success, Marketing, Product Management) and external customers (clinics, labs, distributors) to ensure high-quality adoption and usage of CooperSurgical solutions.

The Digital Application Specialist is responsible for delivering technical application support for Digital solutions, including RIWitness. This includes

• project management
• training
• customer engagement
• post‑installation support.

The role is key to ensuring customer success and enabling commercial growth.