Digital Analytics SME: Drive Executive Decisions

Ontrac Solutions LLC.; Chicago (IL); Hybrid; USD 115,000 - 155,000; Full time

Job summary

Ontrac Solutions LLC. is seeking a Digital Analytics Subject Matter Expert (SME) to bridge data, product, and strategy for a premier enterprise client. You’ll guide executives on where platforms win, where users struggle, and what to prioritize next.

This high-impact role demands deep analytics, storytelling, and the ability to influence product roadmaps with data-driven insights, across mobile and web platforms.

Qualifications

• 3–5 years of experience in digital/product analytics across mobile and web.
• Strong SQL skills for digging into data and building analyses.

Responsibilities

• Analyze user journeys, friction points, feature adoption, and performance trends.
• Design queries, create tailored analyses, and spotlight actionable insights for executives.
• Translate data into clear, compelling recommendations that inform product roadmaps and strategy.
• Ask the right questions to shape what to measure next and how to act on signals.
• Use telemetry and performance data to proactively identify issues before impacting customers.
• Craft dashboards and visualizations highlighting opportunities for product, engineering, and leadership teams.

Skills

Executive communication

Analytical thinking

Storytelling with data

Tools

Google Analytics 4

Adobe Analytics

Amplitude

Mixpanel

PostHog

Pendo

Firebase

Job description

Ontrac Solutions LLC. is seeking a Digital Analytics Subject Matter Expert (SME) to bridge data, product, and strategy for a premier enterprise client. You’ll guide executives on where platforms win, where users struggle, and what to prioritize next.

This high-impact role demands deep analytics, storytelling, and the ability to influence product roadmaps with data-driven insights, across mobile and web platforms.