Digital Product Analytics Consultant

Ontrac Solutions; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm in Chicago is searching for a Digital Analytics Subject Matter Expert (SME) to enhance user experiences on digital platforms. This role involves analyzing user journeys, building tailored analyses, and advising executives on strategic decisions. Candidates should have 3–5 years of experience in digital analytics, strong SQL skills, and proficiency in digital analytics platforms. Join us to influence the future of digital products and drive impactful changes.

Qualifications

• 3–5 years of experience in digital/product analytics, ideally both mobile and web.
• Strong SQL skills for data analysis and building queries.
• Experience with telemetry/performance monitoring tools.

Responsibilities

• Analyze user journeys, friction points, feature adoption across web and mobile platforms.
• Design queries and create tailored analyses.
• Translate complex data into recommendations for executives.

Skills

Digital/product analytics

SQL skills

Communication with executives

Hands-on with digital analytics platforms

Tools

Google Analytics 4

Adobe Analytics

Tableau

Mixpanel

Firebase

Job description

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client is a premier data and analytics consultancy helping organizations unlock the full value of their data. They specialize in modern data platforms, cloud-native solutions, and advanced analytics that drive smarter decisions and better customer experiences. With a proven track record across industries, they empower clients to move from data chaos to clarity with speed, precision, and measurable impact.

About the Opportunity

Are you passionate about uncovering the stories behind digital data and shaping how millions of users experience mobile apps and web platforms? We’re looking for a Digital Analytics Subject Matter Expert (SME) who thrives at the intersection of data, product, and strategy.

In this role, you won’t just crunch numbers—you’ll guide senior executives on where their digital platforms win, where users struggle, and what to prioritize next. You’ll combine technical depth with storytelling, influencing product roadmaps and user experience decisions for a premier enterprise client.

This is a high-impact, highly visible role for someone ready to take ownership of digital analytics, push beyond surface-level metrics, and make a tangible difference in how digital products evolve.

What You’ll Do

• Dig into digital platforms (mobile + web) to analyze user journeys, friction points, feature adoption, and performance trends.

• Go beyond dashboards: design your own queries, create tailored analyses, and spotlight the insights that matter most.

• Translate complex data into clear, compelling recommendations that resonate with executives and drive business outcomes.

• Shape the future of analytics by asking the right questions: “What should we be measuring next?” and “How do we turn these signals into action?”.

• Use telemetry and performance data to proactively identify issues before they impact customers.

• Craft engaging dashboards and visualizations that highlight opportunities for product, engineering, and leadership teams.

What You Bring

• 3–5 years of experience in digital/product analytics, preferably across both mobile and web.

• Strong SQL skills for digging into data and building analyses from the ground up.

• Hands-on expertise with at least one digital analytics platform (Google Analytics 4, Adobe Analytics, Amplitude, Mixpanel, PostHog, Pendo, Firebase).

• Familiarity with telemetry / performance monitoring tools (Datadog, New Relic, AppDynamics, or cloud-native solutions).

• A proven ability to stand in front of executives, simplify the complex, and inspire action.

• Comfort working both independently as a doer and as a strategic advisor.

• Bonus points for consulting experience, cloud exposure (GCP, AWS, Azure), or advanced BI/visualization (Tableau, Power BI, Looker).

Why This Role is Different

This isn’t a back-office analytics position. You’ll be the trusted voice in the room with executives, shaping how digital platforms evolve. You’ll see your insights translated into real-world improvements in user experience and platform performance. And you’ll have the autonomy to decide not just how to analyze, but what to analyze next.

If you’re ready to make analytics more than numbers—to turn data into influence, insight, and impact—this is your stage.