Digital Adoption/Training SME

DigiTran Technologies Inc.; Herndon (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

DigiTran Technologies Inc. seeks an experienced trainer to design and deliver instructor-led training for digital adoption projects. You will analyze IT products and processes, collaborate with stakeholders, and document requirements to improve adoption.

The role emphasizes training design, SME input, and reporting to leadership. The candidate will coordinate workshops, create reports, and drive adoption initiatives across federal or commercial programs, working closely with clients and internal

Qualifications

• Bachelor's degree in Business Administration or related field required.
• 4+ years of experience in federal or commercial industry.
• 2+ years of experience with lean-agile squads.
• Experience using ADDIE methodology to create and deliver IT training.
• Experience with SAP Concur, WalkMe, and/or Federal Travel Regulations.

Responsibilities

• Design and document training materials and deliver instructor-led training.
• Create, analyze, coordinate, and document IT products and processes and provide recommendations to enhance adoption.
• Provide process and IT product SME, conduct research, gather requirements and analyze IT processes/projects.
• Create/update reports and propose actions to leadership to support decision-making.
• Display technical aptitude and ability to coordinate, design and manage IT processes and work.

Skills

Lean-Agile

ADDIE methodology

Client/stakeholder collaboration

Client workshops

Documentation

Education

Bachelor's degree in Business Administration or related field

Tools

SAP Concur

WalkMe

Federal Travel Regulations

Job description

For digital adoption and training projects and solutions:

• Design and document training materials and deliver instructor-led training
• Create, analyze, coordinate, and document complex IT products and processes and provide recommendations that enhance and reinforce system adoption.
• Provide process and/or IT product subject matter expertise, conduct research, gather requirements, and conduct analysis and related to IT processes, projects and/or services.
• Create/update reports and propose actions and/or plans to leadership to assist in decision-making and drive the work to conclusion.
• Display a technical aptitude and the ability to coordinate, design, and manage IT processes and work.

Required Skills

• Bachelor's degree in Business Administration or a related field with 4 years of experience in federal or commercial industry
• 2+ years of experience with lean-agile squads and collaborating with cross-functional teams to deliver high-quality solutions
• Experience using ADDIE methodology to create and deliver IT training
• Experience with SAP Concur, WalkMe, and/or Federal Travel Regulations
• Experience with working with clients internal stakeholders and business partners
• Experience leading client interactions workshops etc. either virtual or in-person
• Experience in creating or modifying existing documentation to support the subject