Digital Account Manager

The Planet Group; Mettawa (IL); Hybrid; USD 48,000 - 56,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Planet Group is seeking an Account Manager to join one of our well-known global pharmaceutical clients. This hybrid role in Mettawa, IL (T-TR onsite) offers a 1-year assignment with pay ranging from $35 to $40.44 per hour, depending on experience.

You will liaise between the Ad Agency and accounts, manage day-to-day relationships, and lead cross-functional teams to deliver digital projects and strategic plans that meet business objectives.

Qualifications

• Bachelor’s degree required.
• 3–6 years of ad agency account management experience.
• Pharmaceutical industry and/or digital experience a plus.
• Excellent communications skills: verbal, presentation, written.
• High energy, organized individual in a high‑visibility role.
• Website experience is required.

Responsibilities

• Serve as the liaison between the Ad Agency and their assigned accounts.
• Manage the day-to-day relationships across the Agency.
• Work in partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers.
• Lead the production of digital assets and strategic planning for cross-functional teams.
• Provide guidance to cross-functional teams for digital projects including emails, banners, websites, mobile apps, portals, etc.
• Recommend digital tactics that align with the strategy and goals of the brand.
• Maintain knowledge of the client guidelines and branding/approval processes.
• Attend client meetings as a key point of contact and communicate to stakeholders.
• Facilitate timely communications to ensure projects are completed on time and within budget.
• Act as the digital lead for assigned business group.
• Manage or assist in creating project estimates and timelines.
• Assist with billing and ensure billing completes on schedule.

Skills

Communication skills

Website experience

Digital experience

Collaboration

Attention to detail

High energy

Education

Bachelor’s degree

Job description

The Planet Groupis seeking anAccount Managertojoin one of our well-known global pharmaceutical clients.

• Pay: $35-40.44/hr depending on experience
• Location: Hybrid in Mettawa, IL (T-TR onsite)
• Duration: 1 year

Account Manager Responsibilities:

• Serve as the liaison between the Ad Agency and their assigned accounts
• Managethe day-to-day relationships across the Agency
• Workin partnership with cross-functional teams, account leadership, creative staff and external resources/suppliers
• Lead the production of digital assets, as well as strategic planning for cross-functional teams to meet their business objectives
• Provide guidance to cross-functional teams for how best to implement digital projects including, but not limited to, interactive visual aids, emails, banner ads, websites, mobile applications, portals, etc
• Recommend digital tactics that align with the strategy and goals of the brand
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, content creation/development, necessary approvals, production and archiving
• Review creative development throughout the project lifecycle to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
• Workcohesively with Agency team members to ensure best‑class execution
• Collaborate effectively in a matrixed environment with assigned accounts, external agencies and consultants, Business Technology Solutions (BTS), Medical/Regulatory/Legal (MRL)
• Maintain knowledge of the client'sguidelines including, but not limited to, branding, promotional material development, material review process, and corporate compliance
• Lead, or assist in, the development of annual scope documents and annual forecasting
• Assist with “A” level projects and manage “B” and “C” level projects within assigned business group
• Attend client meetings, serving as a key point of contact to ensure key information is quickly communicated to all stakeholders involved
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
• Act as the digital lead for assigned business group
• Manage or assist in the creation of project estimates and timelines
• Assist with billing and ensure billing is completed on schedule
• Track time daily
• Possess ability to work in a high-volume, rapidly paced environment
• Partnerwith creative team and project manager on project initiatives
• Adhereto all company‑wide financial policies

Account Manager Qualifications:

• Bachelor’s degree required
• 3-6 years of ad agency account management experience required
• Pharmaceutical industry and/or digital experience a plus
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high‑visibility role
• Ability to manage high volume project scope in a fast‑paced creative environment
• Great collaborator with ability to focus on the small details
• In‑depth understanding of digital tactical development
• Website experience is required
• Functional …

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