Digital Media Sales & Account Manager

eHealthcare Solutions; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k)

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

A leading healthcare marketing firm is seeking a Digital Media Account Manager to enhance client relationships and manage digital media advertising campaigns. The ideal candidate will have over 3 years of experience in digital advertising within the pharmaceutical industry. Key responsibilities include managing client renewals, collaborating with internal teams, and utilizing Salesforce for tracking. A Bachelor’s degree and strong communication skills are required, along with a commitment to client success and a remote work environment.

Qualifications

• Minimum of 3+ years in digital advertising sales within the pharmaceutical industry.
• Deep understanding of digital media advertising.
• Strong relationship-building skills with brand managers.

Responsibilities

• Manage renewals and upselling to existing clients.
• Collaborate with various internal teams for client success.
• Utilize Salesforce CRM to track sales activities.
• Conduct Quarterly Business Review meetings for key clients.
• Ensure compliance with client contracts.

Skills

Digital media advertising

Communication

Negotiation

Interpersonal skills

Organizational skills

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's degree

Tools

Salesforce

Chorus.ai

Job description

Digital Media Account Manager

We are seeking an enthusiastic, energetic, intelligent, outgoing, and motivated Digital Media Account Manager to renew and upsell professional/consumer targeted online advertising, custom digital media solutions, and sponsorship opportunities to advertising agencies working with pharmaceutical brands.

The position requires a dedicated individual with a strong work ethic, a natural curiosity to learn more about our clients’ business and digital media, and a commitment to personal success. The perfect Digital Media Account Manager is customer service oriented, produces high quality work, is well organized, personable, and has a strong goal‑oriented desire to learn and consistently improve.

Experience and demonstrable success as a media planner or media buyer (especially in pharmaceutical marketing or internet advertising) preferred. The Digital Media Account Manager should be comfortable working in a fully remote work environment.

Job Responsibilities

• The Digital Media Account Manager is primarily for contract renewals, upsells, and account expansion with existing clients in a remote environment
• Work collaboratively with operations, partner development, and proposal desk teams to deliver successful client presentations
• Understand and effectively communicate when, where, and how EHS offerings would deliver value to clients
• Serve as the primary subject matter expert and technical resource for client accounts
• Effectively, accurately, and consistently utilize Salesforce CRM and other software to record prospecting activities, client meetings, sales calls, presentations, proposals, closed deals, and related sales activities
• Manage the sales pipeline, and more specifically the opportunities, meetings, tasks, and revenue expectations, to provide management with real‑time critical insights
• Develop and maintain strong relationships with agency and brand clients interested in digital display advertising through ongoing communication
• Conduct Quarterly Business Review meetings for Tier A clients
• Partner with the pre‑Sales, Account Associates, Finance, Reporting & Analytics, and Ad Operations to assist managing campaign delivery and help to maximize revenue
• Accountable for the successful fulfillment and completion of all client contract deliverables, within contract terms, from kick‑off through close
• Ensure all client and internal compliance processes are followed
• Forecast, schedule, and confirm fulfillment timelines across campaign components for accurate revenue recognition and performance
• Participate in assigned projects or initiatives that support new or enhanced products and services, process improvements or organizational changes
• Effectively communicate customer’s business needs, challenges, and opportunities internally; working with the proposal desk as a team to provide insights for a final recommendation
• Execute change orders as necessary

Qualifications

• The Digital Media Account Manager should have a deep understanding of all forms of digital media advertising
• Minimum of 3+ years demonstrable success in digital advertising via media planning or media buying within the pharmaceutical ad industry
• Strong organizational, communication, interpersonal, and negotiation skills
• Ability to build relationships with brand managers and other senior‑level employees at recognized advertising agencies
• Robust knowledge of recent developments and trends in digital advertising as they relate to the pharmaceutical/health industries, including products, digital solutions, mobile, video, rich media, and ad‑serving platforms
• Ability to multi‑task while managing various accounts and client demands
• Driven, self‑motivating, outgoing and personable
• Strong Microsoft Excel and PowerPoint skills
• Experience with Chorus.ai and Salesforce a plus
• Previous experience working in a remote setting is a plus
• $80,000 to $90,000 based on experience

Benefits

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s)

• Are you located within a commutable distance to New York City and/or Philadelphia?

Education

• Bachelor's (Required)

Experience

• Digital Advertising Sales: 3 years (Required)

Willingness to travel

• 25% (Required)

Job Type: Full‑time

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