Digital Account Executive

LemClosers; Northern (KY); On-site; USD 59,000 - 71,000; Full time

Job summary

WEX is seeking a Digital Account Executive to own customer success and growth across a large portfolio of small business accounts. You will drive retention, renewals, adoption, and expansion at scale through content, digital engagement, and data-driven prioritization.

You’ll design scalable programs, automate renewals, and use account health data to target segments, nurture at-risk accounts, and grow opportunities across thousands of accounts.

Qualifications

• Bachelor's Degree required.

Responsibilities

• Stakeholder meetings 3–5 per week.
• Executive presentations 2–3 per week.
• Develop business cases & RFPs 1–2 per week.
• Forecast & pipeline reviews 2× per week.
• Champion coaching and enablement activities.

Education

Bachelor's Degree

Job description

## About this roleAbout the Team/RoleAs a Digital Account Executive at WEX, you are the accountable owner of customer success and growth across a large, unassigned portfolio of small business accounts — currently 14,000+ — that do not have a dedicated, named Account Executive.This is an individual contributor role built for scale: rather than managing a handful of strategic relationships one-on-one, you drive retention, renewals, adoption, and expansion across thousands of accounts simultaneously through content, digital engagement, and data-driven prioritization.This role requires extreme ownership of the unassigned book of business — you are responsible for identifying growth opportunities, minimizing churn, managing the renewal process at scale, and ensuring clients realize value from WEX's Health &Benefits products, even without one-to-one coverage.You'll act as a builder and strategist: creating the content, campaigns, and self-service resources that let one person effectively serve thousands of accounts, while partnering closely with Marketing, Product, Enablement, and Sales to execute that content well.You'll balance three things: designing scalable programs (content, email campaigns, webinars, in-product messaging), managing renewals across the portfolio through automated and semi-automated workflows, and using account health data to know where to point those programs — which segments to nurture, which accounts are at risk, and which are ready to grow.How you'll make an impactProactive Portfolio Mining & Expansion (at Scale) Analyze the unassigned account pool (14,000+ accounts) to segment clients by potential, risk, and product fit Design and execute one-to-many outbound strategies — email campaigns, content series, webinars — to surface upsell and cross-sell opportunities across the portfolio Build repeatable digital plays that move clients from reactive service toward proactive growth without individual outreach Ability to extract and analyze performance and rel### Tools & Tech StackOutreach### Commission StructureBase SalaryNot disclosed — ask in interviewCommissionStructure not specifiedOTE$71k (range: $59k–$71k)Ramp PeriodNot mentioned — clarify timeline### Selling MotionProspectingChannel / PartnerSell through partners, resellers, or alliancesBuyer PersonaC-SuiteSelling to executive decision-makersTerritoryNamed AccountsPre-assigned list of target companies### Requirements at a GlanceBachelor's Degree·Required### Typical Day — Account ExecutiveStakeholder meetings3–5/weekExecutive presentations2–3/weekBusiness cases & RFPs1–2/weekForecast & pipeline2×/weekChampion coachingDaily