Digital Account Coordinator — NA (Hybrid, E‑commerce)

Aquent (United States); San Francisco (CA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work setup

Cross‑functional collaboration

Job summary

Client in the prestige beauty and retail sector seeks a Digital Account Coordinator for North America to manage digital launches, PDPs, and on-site experiences across major NA e‑commerce platforms and partner channels.

You will collaborate with global teams in Europe and regional merchandising to ensure on-time delivery, accurate SKUs, and optimized PDPs while supporting CMS features and on-site search enhancements.

Qualifications

• 1–2 years in e-commerce, digital merchandising, retail operations, or related field.
• Strong QA mindset with attention to detail and accuracy.
• Excellent written and verbal communication; cross-functional collaboration.
• Comfort coordinating with international partners across time zones.
• Proficient with Microsoft Excel (VLOOKUPs, PivotTables), PowerPoint, Word and CMS tools.

Responsibilities

• Support digital rollouts across North American e‑commerce platforms and partner channels.
• Maintain SKU-level data, launch windows, inventory and product details across tools.
• Coordinate launch calendars and assets with global teams in Europe and regional partners.
• Oversee PDP setups and ensure assets, copy, and attributes align with brand guidelines.
• Conduct site QA checks and resolve discrepancies in navigation, imagery and pricing.
• Optimize PDP copy, assets, navigation, and on-site search for discoverability.
• Assist with on-site ratings, reviews, CMS features, and personalized recommendations.
• Track launch performance and maintain master data/files for post-launch reviews.
• Escalate any executional bottlenecks to cross-functional partners.

Skills

Excel VLOOKUP

PowerPoint

CMS tools

QA accuracy

Project management

Communication

Tools

PivotTables

CMS platforms

Excel

Job description

Client in the prestige beauty and retail sector seeks a Digital Account Coordinator for North America to manage digital launches, PDPs, and on-site experiences across major NA e‑commerce platforms and partner channels.

You will collaborate with global teams in Europe and regional merchandising to ensure on-time delivery, accurate SKUs, and optimized PDPs while supporting CMS features and on-site search enhancements.