DGB Americas US Digital Coordinator

DOLCE&GABBANA; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading luxury beauty brand is seeking a Digital Coordinator to spearhead their digital presence within the US market. This role involves managing key retail accounts, executing strategic digital initiatives, and optimizing user experiences online. Candidates should possess 3-5 years' experience in digital marketing or e-commerce, ideally within the luxury beauty sector, alongside strong organizational and analytical skills to drive growth. This position offers ample opportunity for personal and professional growth within a dynamic and fast-paced environment.

Qualifications

• 3–5 years in Digital Marketing or E-commerce, ideally within luxury beauty.
• Prior experience in team management or intern supervision is preferred.
• Strong knowledge of Digital Merchandising and Digital Sales.

Responsibilities

• Serve as the strategic reference point for US digital business opportunities.
• Own the digital retroplanning and delivery calendar.
• Oversee the deployment of content for Tier 2 websites.

Skills

Digital Marketing

E-commerce

Team Leadership

Digital Merchandising

Problem-Solving

Education

Bachelor's degree in Business, Digital Marketing, or Communication

Master's degree (preferred)

Tools

Syndigo

Bazaarvoice

HomeTesterClub

Adobe Creative Suite

Job description

Overview

We are looking for a high-impact, ambitious professional with a "can-do" attitude to spearhead our digital presence within the US market. As the Digital Coordinator for Tier 2 Retailers (Nordstrom, Kohls, Belk, Dillards, Bloomingdales), you will balance tactical oversight with strategic ownership for your assigned accounts. You will directly support the Digital Manager in expanding the US digital business while independently managing your own portfolio of Tier 2 retailers. This is a role for a self-starter who thrives on challenges, is eager to redefine e-commerce excellence in the prestige beauty space, and is motivated to grow within the company.

Key Responsibilities

• Strategic Partnership & Account Ownership: Serve as the strategic reference point for the Global team and US regional distributors regarding all digital business opportunities for Tier 2 retailers.
• Guardian of Execution: Own the digital retroplanning and delivery calendar, ensuring all product launches are executed flawlessly and on schedule for your assigned retailers.
• Content Lifecycle Management: Oversee the deployment of content (PDPs, Brand Rooms) for Tier 2 websites, ensuring perfect synchronization with sales/media calendars and adherence to Global Guidelines. Provide operational support to the Digital Manager for Tier 1 retailer tasks.
• Innovation & UX: Collaborate with Retailers and Sales teams to spearhead projects focused on UX and conversion, including Ratings & Reviews, Virtual Try-Ons, guided selling tools, and enriched product pages.
• Digital Development: Implement a "Best-In-Class" approach for Tier 2 Retailers to optimize UX across all touchpoints, including PDPs, Brand Rooms, and on-site search.
• Market Intelligence: Conduct regular deep-dives into competitor performance and digital trends to identify white-space growth opportunities.
• Visibility Tracking: Audit organic and paid visibility for launches to assess ROI and e-commerce penetration, collaborating closely with Digital Sales and Paid Media teams.
• Full-Funnel Experimentation: Drive a culture of testing and learning to optimize the user journey.
• Cross-Functional Leadership: Partner with Sales, Paid Media, PR, CRM, and Trade teams to ensure a unified "360-degree" digital approach for every campaign.

Dolce&Gabbana Beauty Website

• Launch Synchronization: Coordinate the global launch calendar to ensure full consistency with retailer-specific launch dates.
• Competitive Intelligence: Conduct ongoing analysis of competitor offerings and tactics to enhance the website and purchase experience (e.g., messaging, luxury packaging, and UX).
• Team Leadership & Operational Management
• Mentorship: Lead, mentor, and develop the Digital Intern (shared resource), ensuring high standards of execution.
• Culture of Excellence: Foster a resilient, proactive team environment focused on professional growth and flawless delivery.

Requirements & Skills

• Experience: 3–5 years in Digital Marketing or E-commerce, ideally within luxury beauty. Prior experience in team management or intern supervision is preferred.
• Education: Bachelor’s degree in Business, Digital Marketing, or Communication (Master’s degree is a plus).
• Technical Proficiency: Strong knowledge of Digital Merchandising and Digital Sales; prior experience in a dedicated E-commerce Sales role is a significant plus.
• Platforms: Proficiency in Syndigo, Bazaarvoice, and HomeTesterClub. Knowledge of the Adobe Creative Suite (Photoshop, InDesign, Illustrator) is a distinct advantage.
• A proactive, "can-do" attitude is essential. You must be a resilient problem-solver who thrives in a fast-paced environment and has the ambition to advance into senior leadership.
• Organizational Excellence: Exceptional organizational skills with the proven ability to manage multiple complex projects simultaneously while maintaining rigorous attention to detail.
• Strategic Abilities: High capacity for data synthesis and a deep understanding of online retailer dynamics and the beauty market.