Ecommerce Account Operations & Merchandising Specialist

Hybrid Apparel; Lewis Center (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Hybrid Digital seeks an Account Operations Specialist to manage and grow ecommerce accounts. You will collaborate with merchandisers, oversee listing creation, and ensure brand-compliant listings with strong quality controls.

Responsibilities include working with Account Managers to hit sales goals, planning assortments, and identifying growth opportunities to drive incremental revenue. Strong Excel skills and data-driven decision making are essential.

Qualifications

• Bachelor's degree in Fashion Merchandising, Marketing, Advertising, Business, or related field.
• 2+ years of experience in ecommerce account management or merchandising in apparel/fashion.
• Experience with Microsoft Office Suite, including strong Excel skills.
• Strong problem-solving and self-starting skills.
• Experience with ecommerce platforms including Amazon, Walmart, Target+ and/or Shopify.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Excellent communication and collaboration skills.

Responsibilities

• Work with the Account Manager to achieve company sales goals for owned accounts.
• Merchandising: Collaborate with Merchandisers to create compelling new product assortments that resonate with clients.
• Listing Management: Own the listing creation process using automated tools and bulk upload processes to ensure accurate and brand-compliant listings.
• Quality Control: Audit account listings daily, focusing on accuracy, brand compliance, and inventory levels to ensure optimal performance.
• Strategy Implementation: Work with Account Managers to develop and implement merchandising strategies that align with company goals.
• Collaborate with Account Managers to plan assortments to drive incremental sales volume.

Skills

Analytical mindset

Communication skills

Self-starter

Collaboration

Education

Bachelor's degree in Fashion Merchandising/Marketing/Advertising/Business

Tools

Excel

Microsoft Office

Job description

Hybrid Digital seeks an Account Operations Specialist to manage and grow ecommerce accounts. You will collaborate with merchandisers, oversee listing creation, and ensure brand-compliant listings with strong quality controls.

Responsibilities include working with Account Managers to hit sales goals, planning assortments, and identifying growth opportunities to drive incremental revenue. Strong Excel skills and data-driven decision making are essential.