Digestive Care Scheduler - Epic & Patient Concierge

HealthPartners; Saint Paul (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K with match

Disability insurance

Tuition reimbursement

On-site employee fitness center

On-site employee clinic

Center for Employee Resilience

PSLF eligible

Job summary

Regions Hospital in Saint Paul, MN is seeking a Scheduling Coordinator to join the Digestive Care team on a full-time basis. This role delivers exceptional customer service to patients and visitors.

You will schedule endoscopic procedures, coordinate between staff, patients and care providers, enter patient information into Epic, and prepare admission/discharge paperwork. Experience with clerical tasks and scheduling preferred; training on Epic provided.

Qualifications

• Minimum 1 year previous clerical and/or customer service experience.
• Scheduling Experience.
• Degree in health care field.
• Previous experience in Ambulatory care setting and using Epic.

Responsibilities

• Performs clerical/receptionist appointment scheduling for all gastroenterology patients.
• Facilitates communication between staff, patients, families and care providers, between the unit and other hospital departments.
• Prepares and maintains patient records, performs data entry into the computerized patient information system; serves as a resource to medical staff regarding hospital protocols.
• Consistently and accurately schedules endoscopic procedure and ambulatory clinic appointments for the Digestive Care Center
• Refers requests for orders to the nurse through the use of messaging in Epic
• Assembles patient admission and discharge paperwork
• After discharge sends patient documents to Health Information Management
• Consistently and accurately enters patient information into Epic

Skills

Customer service

Scheduling

Data entry

Communication

Clerical

Education

Healthcare degree

Tools

Epic EMR

Job description

Regions Hospital in Saint Paul, MN is seeking a Scheduling Coordinator to join the Digestive Care team on a full-time basis. This role delivers exceptional customer service to patients and visitors.

You will schedule endoscopic procedures, coordinate between staff, patients and care providers, enter patient information into Epic, and prepare admission/discharge paperwork. Experience with clerical tasks and scheduling preferred; training on Epic provided.