Diesel Tech - CAT Expert | 75-100% Travel

Wagner Equipment Co. in; Grand Junction (CO); Sur place; USD 30 000 - 47 000; Plein temps

Avantages offerts par ce poste

PTO up to 96 hours

Medical, dental, vision

Life and AD&D Insurance

401K with company contribution up to 7

Tuition Reimbursement

EAP

Employee plans discount

Résumé du poste

Wagner Equipment Co. is seeking a Diesel Technician to diagnose, troubleshoot, and repair CAT heavy equipment at customer sites or in the shop. This role requires strong technical skills and customer-focused service with 75-100% travel.

Responsibilities include completing detailed CAT service reports, communicating repair status to customers, and mentoring other technicians. A valid DOT health card and MSHA license are required along with 3+ years of related experience.

Qualifications

• High School Diploma or GED
• Relevant CAT related courses
• Seeking all technician skill levels with at least 3+ years’ experience servicing heavy equipment
• 1+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience

Responsabilités

• Completes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS code
• Transmits photos, timecards, service reports, and other information through e-mail
• Maintains good customer records on jobs that have been assigned
• Maintains credit card receipts for accounting purposes
• Works with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needs
• Communicates with customers on the diagnosis and status of repairs, parts, and other concerns
• Teaches and coaches other technicians in the field
• Promotes Wagner Equipment Co. to customers
• Accurately troubleshoots and repairs CAT equipment the first time
• Reads, understands, and applies electrical and hydraulic schematics to repair work
• Safely rigs or hooks components for lifting
• Removes, repairs, and installs major components in varying configurations of equipment
• Maintains tooling in good working order as per MSHA and OSHA regulations
• Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
• Maintains service vehicle in safe and good repair
• Other duties as assigned by manager

Connaissances

Customer service

Troubleshooting

Communication

Data entry

Independent work

Formation

High School Diploma or GED

CAT related courses

Outils

DBS

ET/SIS/SIS Web/STW

Description du poste

Wagner Equipment Co. is seeking a Diesel Technician to diagnose, troubleshoot, and repair CAT heavy equipment at customer sites or in the shop. This role requires strong technical skills and customer-focused service with 75-100% travel.

Responsibilities include completing detailed CAT service reports, communicating repair status to customers, and mentoring other technicians. A valid DOT health card and MSHA license are required along with 3+ years of related experience.